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Capability

Marketing Science

Audience research, message testing, and campaign plans in English, Spanish, and other languages.

We survey and interview audiences, then group them by need, behavior, and demographics. We test messages with members of each audience before a campaign launches. Campaigns are adapted for each community rather than translated word for word.

Services

Services & deliverables

  • Audience research & segmentation

    We survey and interview target audiences, then group them into segments by need, behavior, and demographics that guide later campaign decisions.

  • Campaign strategy & design

    We write the campaign plan, setting objectives, audiences, core messages, channels, and timing, and define how success will be measured before launch.

  • Brand positioning & identity

    We define what an organization stands for and how it should sound, delivering a positioning statement, messaging framework, and voice guidelines.

  • Message testing & optimization

    We test draft messages with members of the intended audience through surveys and focus groups, then revise wording based on what they understand.

  • Media planning & analytics

    We choose channels and allocate budget based on where audiences spend their time, then track performance and report on what to adjust.

  • Multicultural & multilingual campaigns

    We develop campaigns in English, Spanish, and other languages, adapting messages and imagery for each community rather than translating word for word.

  • Content strategy

    We plan what content to produce, for whom, and in what format, delivering an editorial calendar and guidelines that keep publishing consistent.

  • Behavioral insights & nudge design

    We apply behavioral research to the moments when people decide, redesigning forms, reminders, and defaults to make the intended action easier.

The method

Where it sits in the method

Campaigns start with demographic modeling, behavioral analysis, and message pre-testing, before any creative work is produced. We design for public trust as well as reach. This is Analyze and Design work.

Stages: Analyze, Design