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Healthcare

Prevention Forward

California Department of Public Health

Platform DevelopmentHealth EquityCommunity EngagementEnglish and Spanish

Overview

The CDC-funded platform serves healthcare professionals and communities across California in English and Spanish. It delivers cultural humility training and health equity resources. It also offers chronic disease prevention tools. AR+D led strategy, design, development, and content production across the platform.

Stages of the methodImmerse, Analyze, Design, Implement

The problem

CDPH needed a platform to deliver chronic disease prevention programming and health equity resources to diverse healthcare professionals across California. Existing tools were fragmented and English-only. They were not designed for frontline health workers in underserved communities.

What we did

We ran audience research with healthcare professionals and community health workers. We then designed a bilingual content architecture and built the platform from the ground up. Our team integrated CDC's National Diabetes Prevention Program framework and wrote original health equity policy templates and training resources.

Results

  • Platform in English and Spanish serving healthcare professionals across California
  • Health equity policy templates and cultural humility best practices published
  • Webinar series on diabetes prevention and heart health delivered
  • Heart disease and diabetes factsheets distributed statewide
  • Integration with CDC's National Diabetes Prevention Program