Design & UX
User research, interface design, accessibility audits, and design systems for platforms with diverse users.
We design interfaces from user research, then test clickable prototypes with representative users before the build. Our designers worked on Prevention Forward, the California Cancer Coalition platform, Restspace (AR+D venture), and the MPJE course for a school of pharmacy. We audit accessibility against WCAG criteria with keyboard and screen reader testing.
Services & deliverables
User experience research
We interview and observe the people who will use a product, turning what we learn into user needs, journey maps, and design priorities.
Interface & interaction design
We design screens, layouts, and interaction flows from wireframes to final mockups, specifying how each element behaves across devices and states.
Visual identity & brand systems
We develop color palettes, typography, imagery, and usage guidelines, documented so an identity stays consistent across print, web, and presentations.
Design system development
We build shared libraries of components, patterns, and design tokens with usage documentation, so designers and engineers work from one source.
Accessibility audits & compliance
We review sites and products against WCAG criteria using keyboard and screen reader testing, delivering prioritized findings and recommended fixes.
Information architecture
We organize content and navigation through content audits, card sorting, and site maps, so people can find what they need without searching.
Prototyping & usability testing
We build clickable prototypes and test them with representative users, noting where they struggle and revising the design before build.
Service design
We map every step of a service across staff, systems, and channels, delivering a service blueprint that shows where handoffs break down.
Where it sits in the method
Design decisions come from direct user research. Designers and engineers work from one design system, so what we prototype is what gets built. This is Design work.
Stages: Design
Where we've applied this
Talk to us about Design & UX
Tell us the problem first. We will scope which capabilities and stages it needs, and reply within two business days.
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