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Capability

Product Development

Digital products, platforms, and tools, taken from concept and user research to a working version in use.

We take a product from concept testing through a working first version and rounds of revision. We built Prevention Forward for CDPH, the California Cancer Coalition's resource platform, and Restspace (AR+D venture). For a school of pharmacy, we built state-by-state MPJE study modules.

Services

Services & deliverables

  • Concept development & validation

    We test an idea against research on users and the problem before any build begins, and report whether it should proceed.

  • Product strategy & roadmapping

    We set what the product must do first and what follows, in a written roadmap tied to user needs and constraints.

  • MVP & prototype development

    We build a working first version with the core features, so real users can test it before the full build.

  • User research & testing

    We interview and observe the people who will use the product, then test designs with them and report what to change.

  • Platform design & architecture

    We define how a platform is structured, from content model to user roles, as with Prevention Forward's bilingual architecture.

  • Digital tool development

    We build focused tools for a specific job, such as state MPJE study modules or a coalition's searchable resource library.

  • Product-market fit analysis

    We check whether a product meets a real need for a defined audience, using usage evidence, interviews, and comparison with alternatives.

  • Iteration & refinement cycles

    We revise the product in short rounds, each based on user feedback and usage findings, until it works for its audience.

The method

Where it sits in the method

We research users, stakeholders, and the problem before the build begins. Strategists, researchers, and engineers work together throughout, so evidence shapes each round of revision. This is Design and Implement work.

Stages: Design, Implement